Shipped from the manufacturer within 3-5 business days
Neptune Systems Aquarium Supplies
Neptune Systems is one of the world’s leading manufacturers of aquarium controllers. The company was founded in 1995 for the purpose of developing affordable water quality monitoring and control instrumentation. Their engineering team has extensive expertise in computer hardware and software system design as well as a background in water quality analysis. Neptune Systems uses these finely-honed engineering skills to develop innovative monitoring and control solutions for use in reef and fresh water aquariums, aquaculture tanks, hydroponics systems and general laboratory use. Neptune Systems is best known for their AquaController line. The company is known for their innovation and customer centricity.
We ship 99% of the products we carry for free within the contiguous United States using a mix of economy methods including USPS First Class Mail, SurePost and UPS Ground. Your order will arrive in 5-7 business days.
Over 90% of our members receive their orders within 2 business using UPS Ground. Upgrade from free economy shipping to UPS Ground for only $4.99—or spend $199 and we’ll upgrade you automatically!
Expediated shipping services are available for most products if you are in a hurry. Get guaranteed delivery in 2 business days, 1 business day, or next day by 10:30 am. Costs vary by location.
Same-day shipping is available Monday-Friday for most products—place your order by 10 am PST. Pre-ordered and back-ordered items do not qualify, nor do drop-shipped, live, or frozen shipments.
Return any new and unused item within 60 days for a full refund. Having difficulty with a product? Contact us to speak with an aquarium expert. If you need a replacement, fill out this form.
A small segment of the 180+ brands we carry require that customers contact them directly if/when problems arise. You can view the full list of those brands and get their contact info here.
Marine Depot is an authorized reseller for every product we carry. That means when you buy aquarium supplies from us, your products are not only backed by our own 60-day return policy, they also carry full factory warranties, where applicable. Some items have a 1-year warranty, others have limited lifetime warranties. Warranty coverage varies from manufacturer to manufacturer, so please read the product description of the item(s) you are considering thoroughly for details or contact us if you have warranty questions.
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