|Placing an Order
Placing an order at Marinedepot.com is simple, safe and secure. We offer a variety of ways to submit your order, including:
For orders faxed or mailed we recommend that you contact us via email at [email protected] or call at 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 to confirm that we received your order.
- Internet: Marinedepot.com takes every precaution necessary to protect your privacy and personal information. When submitting sensitive information (such as a credit card number) via our website, that information is collected, encrypted and protected by the best encryption technology available in the industry—SSL. Marinedepot.com uses 128-bit encryption by VeriSign, the most advanced form of SSL software presently available. To learn more about SSL, please visit www.verisign.com.
- Telephone: Our knowledgeable staff of pet experts is on hand to answer your questions and accept your order when you are ready to make a purchase. You can reach our customer service team via telephone by dialing 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 Monday thru Friday from 7 AM to 6 PM PST.
- Mail or Fax: Marinedepot.com prints two (2) catalogs each year, generally in the spring and fall. While orders forms are included within each catalog, we also offer you the option of placing an order via mail or by fax. All you will need to do is include some general information about yourself and the product so that we may process your purchase.
- Your name, shipping address, telephone number and email address (if available).
- Applicable item numbers, along with the item’s full name, price and quantity.
- Please add standard shipping costs (see Standard Ground Shipping Cost) on orders totaling less than $175. If you reside outside the contiguous United States, please call us at 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 during regular business hours for a shipping quote prior to mailing or faxing you order.
- If you are paying using a cashier`s check, bank certified check or money order, please make payable to: Marinedepot.com
- If you have provided an email address with your mail/fax order, we will send you an order confirmation email. We will also email applicable tracking information once your products have shipped from our warehouse. If, for any reason, an item is out-of-stock or backordered, we will immediately contact you to let you know.
Please use the order form when placing a fax or mail order. Our fax number is 1-714-385-0180.
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