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Pet supplies, Pet products, and Pet Accessories for your dogs, cats, birds, fish, reptiles or small pets. Pet experts are available to help you.
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Aquarium Supplies
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Career Opportunities

Marine Depot, a fast growing online pet supply company located in Garden Grove, CA is currently looking for high-energy, motivated and meticulous people. The ideal candidates must be team players, dedicated, detail oriented, and thrive in a fast-paced and high volume working environment. Our main business is selling salt water aquarium equipment along with fish, plants, corals, etc. The environment is low key and casual, and most of the employees maintain aquariums for a hobby, so read on and come join the fun!


Customer Service Representative

Ideal candidate will act as front line contact with customers. Primary duties involve problem-solving and providing accurate information to our customers in a professional and friendly manner. Our Customer Service Representatives will be responsible for supplying information on the specifications and proper use of products offered for sale on the Marine Depot website, as well as responding to customer e-mail and phone inquiries regarding shipping, order tracking, returns, order status, and site navigation.

Qualified Candidates Should Possess:
  • Saltwater reef and fish experience
  • Excellent verbal and written communication skills
  • An outgoing, positive attitude about providing superior customer service
  • Computer literacy
  • Ability to share your knowledge
  • Multi-tasking capabilities
  • Experience working in a problem-solving capacity
Duties and Responsibilities:
  • Assist customers with a positive shopping experience
  • Ensure the competence and development of fellow Customer Service co-workers
  • Work with the Customer Satisfaction Index to benchmark and improve our service execution
  • Respond to and resolve customer issues with urgency
  • Ensure implementation and development of the Family Friendly Concept
  • Assume responsibility for projects and tasks as they occur
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Testimonials
March 15, 2014
"Price was good and everything arrived packed well and on promised schedule."
thomasstephen

March 13, 2014
"I received my lights with one broken. I called the 800 # and they shipped me a new light that day, no questions asked. Great service."
jason-47785

March 9, 2014
"When looking for things that need exact measurements, like plumbing, Marine Depot makes it very easy with detailed graphics and explanations. Videos are a very nice touch and have helped me a lot on my reef upgrade."
pipicaicedo

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