Ordering Information


Placing an order at MarineDepot.com is simple, safe and secure. We offer a variety of ways to submit your order, including:

Internet

Marinedepot.com takes every precaution necessary to protect your privacy and personal information. When submitting sensitive information (such as a credit card number) via our website, that information is collected, encrypted and protected by the best encryption technology available in the industry—SSL. MarineDepot.com uses 128-bit encryption by VeriSign, the most advanced form of SSL software presently available. To learn more about SSL, please visit www.verisign.com

Telephone

Our knowledgeable staff of aquarium experts is on hand to answer your questions and accept your order when you are ready to make a purchase. You can reach our customer service team via telephone by dialing 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 Monday thru Thursday from 7 AM to 5 PM PST and Fridays from 7 AM to 4 PM PST.

Mail or Fax

Marinedepot.com prints two (2) catalogs each year, generally in the spring and fall. While orders forms are included within each catalog, we also offer you the option of placing an order via mail or by fax. All you will need to do is include some general information about yourself and the product so that we may process your purchase.

  • Your name, shipping address, telephone number and email address (if available).
  • Applicable item numbers, along with the item’s full name, price and quantity.
  • Please add standard shipping costs (see Standard Ground Shipping Cost) on orders totaling less than $75. If you reside outside the contiguous United States, please call us at 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 during regular business hours for a shipping quote prior to mailing or faxing your order.
  • If you are paying using a cashier's check, bank certified check or money order, please make payable to: Marinedepot.com
  • If you have provided an email address with your mail/fax order, we will send you an order confirmation email. We will also email applicable tracking information once your products have shipped from our warehouse. If, for any reason, an item is out-of-stock or backordered, we will immediately contact you to let you know.

For orders faxed or mailed we recommend that you contact us via email at [email protected] or call at 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 to confirm that we received your order.

Please use the order form when placing a fax or mail order. Our fax number is 1-714-385-0180.

We currently accept the following forms of payment:

  • International Credit Cards (Billing and Shipping Addresses must match)
  • MarineDepot.com Gift Certificates
  • Wire Transfer
  • Pre-paid Checks, Cashier’s Checks and Money Orders (make payable to Marinedepot.com). Please note that pre-paid methods, including cashier’s checks, take slightly longer to process. All payments must first be cleared with the bank in order to deter fraudulent activity.

We offer quite possibly the lowest prices on the products in our store. We constantly work toward maintaining competitive prices on everything we carry. All prices are listed in U.S. dollars. (We do not have a currency converter in our store, but several Web sites provide this service. Any order placed on MarineDepot.com will be charged in U.S. dollars.)

If you think our pricing for a particular item isn't competitive with that of other online retailers, you can notify us by emailing [email protected].

In certain instances, MarineDepot.com will not lower our prices. Some instances where we will not lower our prices are as follows:

  • Competitor’s product is not an exact match (make and or model) with ours.
  • Competitor’s total price (which includes shipping, handling, rebates, taxes, etc.) is higher.
  • Competitor with the lowest price is out of stock.
  • Competitors product is refurbished, reconditioned, etc.
  • Product is a closeout or clearance item(either at our site or the competitors)
  • Competitor is not manufacturer authorized.

In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, MarineDepot.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information.

Except where noted, the MSRP displayed for products on our website represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice. The MSRP is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day.

We negotiate with product manufacturers to secure the lowest possible pricing so we can pass the savings along to shoppers and hopefully earn their business. We also work with brands to offer shoppers even greater incentives throughout the year, like bulk discounts, seasonal markdowns and other special promotions (like a free item with purchase, for example).

However, a small number of the 180+ brands we carry cannot be discounted due to minimum advertised price (MAP) rules. The good news for shoppers is that we always sell these items for the lowest prices allowed by their manufacturers to ensure you always pay the lowest price when you shop with us.

The following list contains all of the brands that currently have MAP price restrictions:

  • Algae Free
  • Aqua Illumination (AI)
  • ATI Light Fixtures
  • AutoAqua
  • Bubble Magus
  • Caribsea
  • CoralVue
  • Cobalt Aquatics
  • Current USA (select items)
  • Danner Mfg.
  • Digital Aquatics
  • EcoTech Marine
  • Eheim
  • Euroquatics
  • Hanna Instruments
  • IceCap
  • Innovative Marine
  • Kessil
  • Korallen-Zucht
  • Maxspect
  • Mag-Float
  • Milwaukee
  • Neptune Systems
  • New Life
  • NYOS
  • Polyp Lab
  • Python
  • Reef Octopus
  • Rod's Food
  • RowaPhos
  • Seachem
  • Trigger Systems
  • Tunze
  • Vertex

Once you place an order with MarineDepot.com and the order is processed, you will receive an email confirmation that same day with your tracking number. To track your order, please go to our website and log in.

We will do everything possible to keep you informed of your order via email. Tracking numbers are sent via email once they are available. The emails are usually sent on the evening of your order ship date by UPS, FedEx or the selected courier. On the rare occasion that you do not receive this information, you may email us at [email protected] or give us a call at 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 for your order status or tracking number. We will also contact you via email, unless noted otherwise, if there are any issues regarding your order.

We begin processing orders immediately after they are placed on our website. If you need to cancel an order before it ships from one of our warehouses, you have a small window of opportunity to do so. You can sign into your account to cancel the order yourself online if the order hasn't already begun processing. You can also call us at 1-800-566-FISH (3474) within 5-10 minutes of placing your order so we can try cancelling it for you. We will make every effort to honor your cancellation request! If your order has already entered the shipping process, unfortunately we are unable to grant your cancellation request.

Shoppers generally appreciate how quickly we process and pack orders. However, we understand this can be frustrating should you decide to cancel an order before it ships and are informed it’s too late. Don’t worry, though: you can request a RMA number (Return Merchandise Authorization) within 60 days of the date your order ships and send the item back to us for a refund with no restocking fee.

The availability on each item's product page refers only to how long it will take that item to leave our warehouses once you place your order. It does not include the time your order will take to reach you once we ship it. Shipping time depends upon the carrier who is shipping your product and shipment method. The following is a list of the several types of availability estimates you might see for items in our stores.

Shoppers generally appreciate how quickly we process and pack orders. However, we understand this can be frustrating should you decide to cancel an order before it ships and are informed it’s too late. Don’t worry, though: you can request a RMA number (Return Merchandise Authorization) within 60 days of the date your order ships and send the item back to us for a refund with no restocking fee.

  • Usually ships in 24 hours: we expect to ship your order within 24 hours of your order. Because these items often enter the shipping process immediately, it is difficult to modify an order containing items that usually ship in 24 hours. When ordering such items, please double-check the details of your order before submitting it.
  • Usually ships in 2-3 days: we expect to receive the item from our vendors and ship it to you within 2 to 3 days of your order.
  • Usually ships in 1-2 weeks: we expect to receive the item from our vendors and ship it to you within 1 to 2 weeks of your order.
  • Back Ordered: our vendors are unable to predict when they will have more of your product in stock, but we hope to be able to ship it to you within 3 to 5 weeks.
  • Limited availability: This means the product you have chosen to purchase has a very limited stock available. We will inform you by e-mail if any items in your order prove to be unavailable.

On frequent occasions MarineDepot.com will have great promotional offers available. When taking advantage of one, be sure to read the entire list of restrictions associated with that promotion. If your order does not seem to reflect all the benefits mentioned in the promotion, you may want to review the specific promotion's restrictions. To qualify for a specific promotion, your order must be placed during the specified promotion period. We are unable to apply special discounts to items ordered before or after the dates of a promotional offer.

Call us immediately at 1-800-566-FISH (1-800-566-3474) or 1-714-385-0080 to let us know of the issue. Due to the number of orders we receive, we may not catch the duplicate order and both orders may be shipped if we are not informed.

International orders are processed and shipped a bit differently than orders sent within the contiguous United States. Please reference the shipping table below and continue reading afterward for terms, conditions and general things to keep in mind.

Location USPS International Express International Standard
Canada N/A 2-5 Business Days 5-10 Business Days
Guam 3-7 Business Days
Shipments are dropped off once or twice weekly which may delay the shipment beyond the ETA
N/A N/A
Alaska, Hawaii 3-7 Business Days
Shipments are dropped off once or twice weekly which may delay the shipment beyond the ETA
2-3 Business Days (2nd Day)
1-2 Business Days (Next Day)
3-5 Business Days
Puerto Rico 3-7 Business days
Shipments are dropped off once or twice weekly which may delay the shipment beyond the ETA
1-3 Business Days 3-5 Business Days
Other Countries N/A 2-5 Business Days N/A

Orders not shipped within the contiguous United States—the 48 U.S. states on the North American continent south of Canada plus the District of Columbia—are considered international orders. International orders are not eligible for MarineDepot.com's free shipping promotion and additional surcharges may apply. It is important to note that not all products we carry can be shipped internationally. Aquariums, light bulbs, lamps, quartz sleeves and refrigerated/frozen foods cannot be shipped outside the United States. We apologize for any inconvenience.

International customers may purchase from MarineDepot.com using Visa, MasterCard, American Express Discover and PayPal for orders up to $1000. Any brokerage fees, tariffs and/or taxes will be billed to you directly by the shipping courier. International customers placing their first order with us must fax or email a copy of the front and back of their credit card along with a copy of a photo ID that has the billing address printed on it. This is a precautionary measure to protect you and our company from fraudulent activity.

International customers must use the same billing and shipping address. If you are an international customer and would like your order sent to an alternate address, you must first contact your credit card company and request that they add the alternate shipping address to their records or you can pre-pay for the order using PayPal or a bank wire transfer. All first-time international orders over $1000 must be paid via bank wire transfer. We will email you the wire transfer information after you've placed the order.

Drop-ship and special ordered merchandise can require an additional 3-4 weeks for delivery. Overweight and/or oversized merchandise may be subject to additional shipping charges. Some products are available in 220/240V configurations; please contact us for pricing and details.

Customers are solely responsible for any shipping charges incurred when sending back defective merchandise including but not limited to brokerage fees, taxes and tariffs. Warranties for some products are handled directly by the manufacturer. Please click here for details.

NOTE: Please contact your country's Customs Department for current regulations regarding the importation of the items you intend to order. Some countries require you to obtain a permit before importing certain products, such as foods, additives and test kits. All orders and portions thereof returned to MarineDepot.com will be considered refused packages and automatically assessed a 25% restocking fee.

Here is a complete list of all the countries Marine Depot ships orders outside the U.S.:

  • Andorra
  • Anguilla
  • Antigua/Barbuda
  • Aruba
  • Australia
  • Austria
  • Bahamas
  • Bahrain
  • Barbdos
  • Belgium
  • Bermuda
  • Brunei Darussalam
  • Canada
  • Cayman Islands
  • Chile
  • Colombia
  • Costa rica
  • Cyprus
  • Denmark
  • Dominica
  • Dominican Republic
  • Egypt
  • Faroe Islands
  • Finland
  • France
  • Germany
  • Greece
  • Greenland
  • Grenada
  • Guadaloupe (France)
  • Guam
  • Haiti
  • Hong Kong
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Jamaica
  • Japan
  • Jordan
  • Republic of Korea
  • Kuwait
  • Lexembourg
  • Macau
  • Malaysia
  • Malta
  • Martinque (French)
  • Mexico
  • Monaco
  • Montserrat
  • Netherlands
  • Netherlands Antilles
  • New Zealand
  • Norway
  • Oman
  • Panama
  • Philippines
  • Portugal
  • Puerto rico
  • Saint Kitts & Nevis Anguilla
  • Saint Lucia
  • Saudi Arabia
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Trinidad & Tobago
  • Turks & Caicos Islands
  • United Arab Emirates (UAE)
  • United Kingdom
  • Virgin Islands (US)
  • Yemen

Marine Depot reads all reviews before posting them and reserves the right to deny any review.

Here are some of the things that can cause a review to be denied:

  • Offensive or abusive language
  • Prices and availability can change very quickly on the Marine Depot web site, so please leave such information out of your review
  • Hyperlinks/URLs
  • References to other stores/resellers
  • Comments on products that were either physically damaged or misused
  • Replies to existing customer reviews; please do not attempt to initiate discussions here
  • Comparisons to competing brands/products of competing brands
  • Criticism of Marine Depot's service or the service of our operations partners (FedEx, UPS, PayPal, etc.)
  • References to installation techniques not mentioned specifically in the original product documentation (product modifications, for example)
  • Illegal content
  • Invasions of personal privacy
  • Pornography or obscenity
  • Hate or incitement of violence, threats of harm or safety of a person
  • Graphic violence or other acts resulting in serious injury or death
  • Any violation of laws and/or copyright

Here are some general guidelines to follow so that your product review will be posted for others to benefit from:

  • Focus on the product and your experience using it.
  • Provide specific details about what you did and didn't like about the product.
  • Remember that the purpose of submitting a product review is to provide insight for other customers who are considering purchasing the product.
  • Write your review in English.

A new product review will usually appear on our web site within ten business days. If you have recently written a review and do not see it on our site, please check back soon or contact us.

We may change these policies at any time without notice.

Questions & Answers allows you to connect with the Marine Depot staff and other customers to ask or answer questions about products. You can ask questions about a product or use your own expertise to answer other customers' questions.

Here are some general guidelines to follow so that your questions are published on our website so they can be answered by our staff and/or other customers.

  • Ask questions specific to the product. This is a great opportunity to get feedback from our staff and/or other customers who have experience with the product. For example:
    • How many gallons is this protein skimmer rated for?
    • What are the dimensions of this aquarium?
    • Is this pump noisy?
    • How long is the power cord for this light?

All posts must either be a question or an answer to a question. In addition, we reserve the right to remove questions/answers that include the following topics and/or content:

  • Shipping or delivery
  • Product availability
  • Order specific information
  • Customer service
  • Offensive or abusive language
  • Hyperlinks/URLs
  • References to other stores/resellers
  • Comparisons to competing brands/products of competing brands
  • References to installation techniques not mentioned specifically in the original product documentation (product modifications, for example)
  • Invasions of personal privacy
  • Pornography or obscenity
  • Hate or incitement of violence, threats of harm or safety of a person

If you need help with a specific order, contact us and we’ll be happy to help you out.

Marine Depot Reward Points is a customer loyalty program owned and operated by Fins, Furs & Feathers Inc. DBA Marine Depot (as used herein, "Marine Depot" shall refer to MarineDepot.com, its parent corporation and affiliates thereof). Your participation as a member in the Marine Depot Rewards Points program (the "Program") will be governed by these provisions, and we ask that you carefully read these Terms and Conditions ("Terms & Conditions"), along with our Privacy Policy as set forth below ("Privacy Policy"), before enrolling as a member of the Program.

These Terms & Conditions set forth the rules governing membership in the Program ("Program Terms"), and it is your responsibility to read and understand them. By enrolling as a member, you agree to be bound by the Program Terms. Participation in the Program and its benefits are offered at the discretion of Marine Depot. Marine Depot reserves the right to change the respective Program Terms and Privacy Policy, in whole or in part, at any time and without notice. It is your responsibility to regularly check the Marine Depot Website as specified below to determine whether this Member Agreement has been modified. Your continued membership in the Program constitutes your agreement to the Program Terms, and all subsequent modifications, updates or notices related thereto ("Modifications"), and to the Privacy Policy.

Eligibility
  1. You must be 18 years of age or older to become a Member in the Program. Corporations, partnerships, or any other business entities are not eligible for membership.
  2. The Program is available via the Marine Depot Website: http://www.marinedepot.com (the "Website"). You must have Internet access and an email address to be eligible to receive the privileges and benefits of membership. Marine Depot is not responsible for your inability to connect to the Internet, log onto the Website or access your Marine Depot Reward Points Account.
  3. Members must be human: no machines, scripts, or automated services may be used to accumulate Marine Depot Reward Points.
  4. Membership is limited to one account per person ("Account"). You cannot maintain multiple accounts even if you have multiple email addresses. Any duplicate accounts will be subject to termination, and any Marine Depot Reward Points accumulated therein will be forfeited.
Privacy Policy

Marine Depot recognizes the importance of protecting your privacy. We also recognize that when you choose to provide information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide our Members with better service. That is why we have put a Privacy Policy in place that guides how we collect, store and use personal information about our Members. Our online Privacy Policy can be found at our Website, and we urge you to review our Privacy Policy before enrolling in the Program as it forms part of the Program Terms.

Accrual of Marine Depot Reward Points
  1. Marine Depot Reward Points is the rewards "currency" of the Program. As a Member, you will have the opportunity to earn Marine Depot Reward Points by purchasing products and/or services generally offered by Marine Depot (a "Purchase"), or as offered and approved as promotions on the Website from time to time ("Promotions"), and/or by participating in questionnaires, surveys or contests ("Contests"). It is your responsibility to comply with the rules specified by each Promotion or Contest. Your eligibility to participate in any given Promotion or Contest, and your compliance with the rules for fulfillment of any given Promotion or Contest, will be determined solely by Marine Depot.
  2. Marine Depot Reward Points cannot be accrued until you are enrolled in the Program. Marine Depot Reward Points will not apply for Purchases that occurred prior to your enrollment, unless otherwise indicated by a specific Promotion or Contest, in which case your Account will be credited according to the rules and eligibility of the Promotion or Contest.
  3. Marine Depot reserves the right to invalidate Marine Depot Reward Points posted to your Account upon notice by Marine Depot that you did not fulfill your obligation under the applicable Promotion or Contest rules.
  4. Marine Depot, at its sole discretion, determines the number of points to be awarded for any Purchase, Promotion, or Contest. Purchases of equal retail value may accrue a different number of Marine Depot Reward Points.
  5. Not every Purchase on the Website will result in accrual of Marine Depot Reward Points Redeeming a Gift Certificate will result in accrual of Marine Depot Reward Points when applicable. In some cases, as may be determined by Marine Depot, some Purchases or Promotions may not accrue Marine Depot Reward Points, and will be labeled as such on the Website.
  6. Once you make a Purchase or fulfill all applicable requirements for a Promotion or Contest, the designated number of Marine Depot Reward Points specified by that Purchase, Promotion or Contest will be transferred into your Account. In some cases, there may be some delay in the crediting of Marine Depot Reward Points to your Account. You cannot use multiple Promotions for the same Purchase. Marine Depot Reward Points will not be usable until Marine Depot receives full payment for the order in which the Marine Depot Reward Points were accrued.
  7. Cancelled Purchases will result in loss of the applicable Marine Depot Reward Points accrued from that Purchase.
  8. Purchases returned to Marine Depot for a refund will result in forfeiture of Marine Depot Reward Points accrued from that Purchase.
  9. Marine Depot will not be responsible for any delay or failure to credit Marine Depot Reward Points to your Account. It is your responsibility to regularly check your Account to ensure that Marine Depot Reward Points transfers have been properly credited and that your Account balance is accurate. If you contend that Marine Depot Reward Points have been earned but not credited, Marine Depot reserves the right to require proof of accrual of such Marine Depot Reward Points from you, including but not limited to copies of receipts or similar documentation verifying any transactions claimed to have been performed. Any claims for Marine Depot Reward Points and proof of accrual of said points must be received by Marine Depot within ninety (90) days after the date such Marine Depot Reward Points were claimed to be earned.
  10. Marine Depot reserves the right to audit your account and Marine Depot Reward Point accrual without notice for compliance with the rules set forth in these Program Terms at any time. In the event that the audit reveals discrepancies, you may be subject to forfeiture of your Marine Depot Reward Points if said discrepancies are not resolved.
  11. Marine Depot is not responsible for changes to, or discontinuance of any Promotion or Contest, or for any effect on accrual of Marine Depot Reward Points caused by such changes or discontinuance.
  12. Marine Depot is under no obligation to provide Members with a guaranteed number of Marine Depot Reward Points opportunities or advise them of Promotion or Contest offers.
  13. For additional questions about specific Promotions or Contests, please address inquiries to Marine Depot by telephone at 714-385-0080 or via email to [email protected].
Account Access and Password
  1. When you enroll for membership at the Website, you will be asked to enter a password. This will allow you to access your Account to verify accruals of Marine Depot Reward Points, check Account balances, and redeem Marine Depot Reward Points for discounts on merchandise as set forth in the Website (the "Rewards").
  2. You must be logged into the Website, using your email address and password, in order to access your Marine Depot Reward Points Account. You may check your Account status and recent Marine Depot Reward Points earning history at any time. You may also request receipt of your Account statement by email.
  3. Marine Depot is entitled to act on instructions received under your password. For security purposes, it is recommended that you memorize your password, and do not write it down. You are responsible for maintaining the confidentiality of your email address, password, and account information. Marine Depot is not responsible for any credits or debits made to your Account or for any loss you may incur as a result of any unauthorized person using your email, password or account information. If you forgot your password, you can enter your email address at the Website to update it or contact us by phone or email for assistance.
  4. Members agree to provide correct and accurate personal identifying information including email address to Marine Depot.
  5. Keeping your Account information accurate and up to date is very important. You have a continuing obligation to ensure that your information is up to date and accurate at all times. Failure to provide Marine Depot with accurate account information may result in forfeiture of your Marine Depot Reward Points.
Redemption of Marine Depot Reward Points
  1. Marine Depot Reward Points accrued in your Account can be redeemed for product discounts ("Rewards") at Marine Depot at the time of redemption.
  2. Redemption requests must be initiated while logged onto the Website, using your email address and password.
  3. Although Marine Depot will provide an estimated time for fulfillment of your redemption request, Marine Depot does not guarantee delivery within the estimated time, and shall not be held responsible for any failure to deliver within the time designated.
  4. Marine Depot is not responsible for changes to or discontinuance of any Reward, or for any effect on or devaluation of Rewards caused by such change or discontinuance. Members should not rely upon the continued availability of any Reward or Reward level. Marine Depot is not responsible for replacement of any discontinued or changed Reward.
  5. Shipping and/or import restrictions do not apply to Rewards. Related shipping charges do not apply to Rewards unless otherwise specified by Marine Depot.
  6. Once the Member redeems Marine Depot Reward Points for Rewards, the appropriate number of Marine Depot Reward Points will be deducted from the Member's Account. Under no circumstances will Rewards be refunded or exchanged for Marine Depot Reward Points or cash, nor will Marine Depot Reward Points be restored to the Member's Account once a Member claims a Reward. All redemptions are final.
  7. Redemptions made with fraudulently accrued Marine Depot Reward Points will be charged to your credit card at full value.
  8. 8Marine Depot is not responsible for any product warranties relating to Rewards. Please review the manufacturer’s warranty on any Rewards when redeeming Marine Depot Reward Points.
  9. Marine Depot Reward Points have no cash value and are not redeemable in the event the Program is terminated, or if Marine Depot ceases to do business or is sold, assigned, declared bankrupt or a receiver is put in place.
  10. Marine Depot Reward Points cannot be combined or used in conjunction with other promotions, coupons, discounts or special offers, except where designated by Marine Depot.
  11. Marine Depot Reward Points are void where prohibited by law. You shall comply with all laws, rules, and regulations that are applicable to a member of this Program. You acknowledge that you may only participate in the Program if and to the extent that such participation is permitted by such laws, rules, and regulations.
  12. Marine Depot reserves the right to limit the redemption of specific Rewards and limit the number of Rewards available on any particular promotional offer at any time. For any questions, please address inquiries to Marine Depot at [email protected]
  13. It is your responsibility to read and understand the information provided in these Terms & Conditions, Privacy Policy and any other documentation governing this Program (the "Documentation") before accumulating Marine Depot Reward Points. The Documentation is frequently updated. Further, it is your responsibility to check the Documentation regularly to determine whether the Program Terms have been modified. If you do not agree to any such Modification, you must immediately cease participation in the Program.
Expiration

Marine Depot Reward Points earned on or after the date of your enrollment (including any retroactive Marine Depot Reward Points as noted above) shall be subject to expiration 365 days after the date on which said Marine Depot Reward Points accrued. Expired Marine Depot Reward Points will be deducted from your Account. No refunds, credits or extensions will be given for Marine Depot Reward Points that have expired.

Non-Transferability
  1. Marine Depot Reward Points earned, granted or accumulated under the Program may not be assigned or transferred to any third party.
  2. The sale or barter, assignment, or other disposal of any Marine Depot Reward Points is expressly prohibited.
  3. Marine Depot Reward Points do not constitute property, and are not transferable: (i) upon death, (ii) as part of a domestic relations matter, or (iii) otherwise by operation of law.
  4. Marine Depot Reward Points assigned, sold, or otherwise transferred in violation of the Program Terms will be confiscated or canceled. Any violator of the foregoing restrictions is subject to account termination, deduction of Marine Depot Reward Points from his or her Account, and/or liability for damages and litigation and transaction costs.
Termination or Changes to the Program
  1. Marine Depot reserves the right to terminate the Program for whatever reason with thirty (30) days notice. This means you will have 30 days from the date of notice to accumulate and redeem Marine Depot Reward Points in your Account before the Program terminates.
  2. Notification of Program termination will be posted on the Website. Marine Depot will not be held responsible for failing to notify you of Program termination should you fail to check the Website on a regular and frequent basis.
  3. Marine Depot may at any time and without notice suspend or disable the Website for maintenance or upgrades. Marine Depot will not be responsible for Members' inability to redeem or earn Marine Depot Reward Points for the period that the Website is disabled.
  4. Marine Depot reserves the right to change the Program Terms, and any Modifications thereto, under which the Program is offered from time to time and without notice. It is your responsibility to check the Terms & Conditions and Privacy Policy on the Website regularly to determine whether these program Terms or the Privacy Policy has been modified.
  5. Your continued membership in the Program constitutes your agreement to the Program Terms, and any Modifications thereto.
Termination of Membership
  1. A Member may voluntarily terminate membership in the Program at any time and is effective upon submitting a termination request via email to [email protected] and the Member receiving confirmation of such termination from Marine Depot. Marine Depot Reward Points accumulated but not redeemed by the Member up to the date of termination will be forfeited. Members may not accrue or redeem Marine Depot Reward Points after the date of termination.
  2. Marine Depot reserves the right, in its sole discretion, to disqualify you from membership in the Program if, in the sole judgment of Marine Depot you violate the Program Terms, and/or any Modifications thereto, by providing notice. Upon any termination hereunder, the Member's right to accrue and redeem Marine Depot Reward Points shall immediately be cancelled. Any and all Marine Depot Reward Points accumulated but not redeemed up to the date of termination will be forfeited.
  3. Membership in the Program is subject to the Program Terms. Any failure to comply with the Program Terms, any fraud or abuse relating to the accrual or redemption of Marine Depot Reward Points or any misrepresentation of any information supplied to Marine Depot by you, or anyone acting on your behalf, may result in the termination of your membership in the Program, cancellation of your Account and/or forfeiture of your Marine Depot Reward Points.
  4. Membership in the Program terminates immediately upon your death.
  5. If at any time, you do not accept the Program Terms, or any subsequent Modifications thereto, or become dissatisfied with the Program, your sole remedy is to terminate your participation and membership in the Program.
Disclaimer of Warranties

THE MARINE DEPOT REWARD POINTS PROGRAM IS BEING PROVIDED TO MEMBERS "AS IS" WITH NO EXPRESS OR IMPLIED WARRANTY OR CONDITION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARINE DEPOT EXCLUDES ALL CONDITIONS, REPRESENTATIONS, WARRANTIES AND OTHER TERMS WHICH MIGHT OTHERWISE BE IMPLIED INTO OR INCORPORATED INTO THIS AGREEMENT, WHETHER BY STATUTE, COMMON LAW OR OTHERWISE, WITH RESPECT TO THE PROGRAM, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND TERMS AS TO MERCHANTABILILTY, SATISFACTORY QUALITY, N0N-INFRINGEMENT AND FITNESS FOR ANY PARTICULAR PURPOSE AND IMPLIED WARRANTIES AND TERMS ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

MARINE DEPOT DOES NOT WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE QUALITY OF, OR ACCURACY OF ADVERTISEMENTS OR PROMOTIONS FOR ANY MERCHANDISE, PRODUCTS, OR SERVICES OFFERED IN CONJUNCTION WITH THE PROGRAM NOR DOES MARINE DEPOT ASSUME ANY RESPONSIBILITY FOR INFRINGMENT OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS ARISING THEREFROM, OR ANY FRAUD OR OTHER CRIME FACILITATED THEREBY.

IN ADDITION, ALTHOUGH MARINE DEPOT INTENDS TO TAKE REASONABLE STEPS TO PREVENT THE INTRODUCTION OF VIRUSES OR OTHER DESTRUCTIVE MATERIALS TO THE MARINE DEPOT WEBSITE, MARINE DEPOT DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS THAT THIS SITE IS FREE OF VIRUSES, TROJAN HORSES, WORMS, TIME BOMBS, CANCELBOTS OR OTHER DESTRUCTIVE MATERIALS. IN ADDITION, MARINE DEPOT DOES NOT WARRANT THAT ACCESS TO THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, AND MARINE DEPOT ASSUMES NO RESPONSIBILITY FOR ANY LOSS OR DAMAGE CAUSED BY YOUR ACCESS OR INABILITY TO ACCESS THIS SITE.

YOU ACKNOWLEDGE THAT YOU HAVE NOT RELIED UPON ANY REPRESENTATION, WARRANTY OR OTHER ASSURANCE, WRITTEN OR ORAL, GIVEN OR MADE BY OR ON BEHALF OF MARINE DEPOT PRIOR TO THIS MEMBER AGREEMENT AND YOU WAIVE ALL REMEDIES WHICH, BUT FOR THIS PROVISION, MIGHT OTHERWISE BE AVAILABLE TO YOU IN RESPECT OF SUCH REPRESENTATION, WARRANTY OR OTHER ASSURANCE.

Limitation of Liability

IN NO EVENT WILL ANY OTHER COMPANY WITH WHICH MARINE DEPOT HAS A CORPORATE PARTNERING RELATIONSHIP, INCLUDING WITHOUT LIMITATION, CO-BRANDING, CO-MARKETING, JOINT DEVELOPMENT, AN OFFER PARTNER RELATIONSHIP, AN AFFILIATE OR A SUPPLIER RELATIONSHIP (EACH A "CORPORATE PARTICIPANT") BE LIABLE TO YOU FOR NON-PERFORMANCE OF MARINE DEPOT OBLIGATIONS. YOU AGREE NOT TO SUE ANY CORPORATE PARTICIPANT FOR NON-PERFORMANCE BY MARINE DEPOT.

MARINE DEPOT SHALL NOT BE LIABLE FOR ANY DAMAGES, CLAIMS OR LOSSES INCURRED (INCLUDING WITHOUT LIMITATION COMPENSATORY, PECUNIARY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING ANY DAMAGES FOR LOSS OF INCOME OR PROFITS), HOWEVER CAUSED AND WHETHER ARISING BY STATUTE, COMMON LAW OR OTHERWISE IN CONNECTION WITH: (I) THE PROGRAM; (II) ANY FAILURE, DELAY, OR DECISION BY MARINE DEPOT IN ADMINISTERING THE PROGRAM; OR (III) THE USE OR INABILITY TO USE THIS WEBSITE OR THE INFORMATION CONTAINED ON THIS SITE, EVEN IF MARINE DEPOT OR REPRESENTATIVES THEREOF, ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, CLAIMS, OR LOSSES AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

MARINE DEPOT IS NOT RESPONSIBLE AND ASSUMES NO LIABILITY FOR CHANGES OR DISCONTINUANCES OF SERVICES OR MERCHANDISE FROM SUPPLIERS, WHICH MAY AFFECT PROMOTIONAL OR CONTEST OFFERS, OR THE ACCRUAL OF MARINE DEPOT REWARD POINTS.

IN NO EVENT SHALL MARINE DEPOT’S TOTAL LIABILITY, EITHER JOINTLY OR SEVERALLY, TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THIS SITE AND/OR PARTICIPATION IN THE PROGRAM, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO NEGLIGENCE) EXCEED ONE DOLLAR (US $1.00).

Fraud and Abuse

Fraud or abuse relating to the accrual of points or redemption of Marine Depot Reward Points may result in forfeiture of accrued points as well as the termination of your Marine Depot Account. You are solely responsible for any fraudulent use of your Marine Depot Reward Points that could occur due to the theft of or sharing of your password. Marine Depot Reward Points is a service provided to an individual Marine Depot user, not a company. It is considered fraudulent and abusive for any individual or company to direct, encourage, or allow individuals to use a single Marine Depot account for the purpose of accumulating points for company use.

You agree not to abuse the Marine Depot Reward Points Program by conduct which is detrimental to the interests of Marine Depot, including without limitation attempting to accrue Marine Depot Reward Points or spend Marine Depot Reward Points in a manner inconsistent with the rules of or intent of this Member Agreement, having multiple accounts, attempting to earn Marine Depot Reward Points through other than legitimate channels, or participating in purchasing or redemption fraud, etc.

Marine Depot reserves the right to terminate or disable, at Marine Depot’s sole discretion, any Program membership if Marine Depot believes you have violated or acted inconsistently with the Program Terms or intent of this Member Agreement. You understand and agree disabling of membership will result in your inability to redeem and/or earn Marine Depot Reward Points. You understand and agree termination of membership will result in the cancellation of all of your Marine Depot Reward Points.

Marine Depot shall be the sole determiner in cases of suspected abuse, fraud, or violation of its rules and any decision it makes relating to termination of membership (including cancellation of Marine Depot Reward Points) shall be final and binding.

Disputes or Errors

All questions or disputes regarding the Program, including without limitation, questions or disputes regarding eligibility for the Program, or the eligibility of Marine Depot Reward Points for accrual or redemption, must be submitted via email within sixty (60) days of the qualifying transaction, to [email protected]. Marine Depot shall resolve all and any disputes at its sole discretion. In the event that an error is made by Marine Depot, such error shall not constitute a breach of these Terms & Conditions, and your sole remedy shall be the credit of the disputed Marine Depot Reward Points to your Account. All interpretations of Program Terms shall be at the sole discretion of Marine Depot. Marine Depot is solely responsible for the interpretation and application of the policies and procedures communicated in this Member Agreement and elsewhere to other Program members. All determinations by Marine Depot shall be final and conclusive in each case.

Arbitration

Any controversy or claim arising out of or related to the Program or the Terms & Conditions or the interpretation, making, performance, breach, or termination thereof, shall be finally settled by binding arbitration in Garden Grove, California, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. Any such claim or controversy shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or dispute of any other party. The arbitration shall be governed by federal arbitration law and Rules, without reference to state arbitration law. Judgment on the arbitration award may be entered into any court having jurisdiction thereof. You and Marine Depot agree that, any provision of applicable law notwithstanding, neither party will request, and the arbitrator shall not have authority to award punitive or exemplary damages against the other party. This arbitration section shall survive termination of the Program or your participation in it.

Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of the State of California without reference to conflicts of law rules. If any provision of these Terms & Conditions is found invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the other provisions contained herein will remain in full force and effect. Marine Depot’s failure to insist upon or enforce strict performance of any provision of the Terms & Conditions shall not be construed as a waiver of any provision or right. Nothing in this Member Agreement shall be construed as creating or constituting a partnership, joint venture or agency relationship between Marine Depot and you, or between Marine Depot and its suppliers. Marine Depot’s suppliers shall have no ability to create any obligation on Marine Depot’s behalf. These Terms & Conditions constitute the entire agreement between you and Marine Depot and supersedes all prior understandings, agreements, communications and / or advertising with respect to the Program.

Indemnification

You agree to indemnify and hold Marine Depot, and its respective affiliates, officers, directors and employees harmless from any and all claims, demands, damages, and / or costs incurred in connection with any transaction or activity in which you engage in connection with the Program that violates local laws, rules or regulations.

Who is eligible for the affiliate program?

We welcome everyone to apply. However, certain profiles are not eligible for the program at this time. For example, advertising networks and coupon sites are not eligible to become Marine Depot affiliates.

How do I apply for the affiliate program?

For prospective affiliates to gain access to the Affiliate Program, they must apply and be approved by Marine Depot. Click here to apply.

How do commissions work?

Each qualifying sale earns a commission (exclusions: cancellations, returns, and fraud). Commissions are attributed to sales that come to the website through a direct click.

Affiliates will receive a 5% commission on sales attributed to your affiliate link.

Commission is paid on the order price (excluding tax and shipping). Affiliates are eligible for sales based on the last click within the cookie window. Your customer has 30 days to complete a sale which had originated via your affiliate link, provided that they do not click on any other Marine Depot promo before completing their order.

Gift Card purchases are not eligible for commission.

Is there any exclusivity agreement when joining the program?

There is no exclusivity agreement. You are welcome to participate in other affiliate programs as well as being part of ours.