Brightwell Aquatics Aquarium Supplies
The goal of Brightwell Aquatics is to provide the absolute highest quality, scientifically-sound products and customer service of any aquarium water care manufacturer, and to do it all in a straight-forward and honorable fashion. All Brightwell products are formulated by marine scientists with a passion for the aquarium hobby. They utilize the highest purity ingredients in concentrations that provide the most use to hobbyists. Nearly all Brightwell Aquatics products are over 99.9% pure. The usage guidelines of Brightwell Aquatics products are written in plain language but the company is always available to answer consumer questions. All products are lot numbered for quality control and customer service.
Most orders under $20 ship for only $1.99 using a mix of economy shipping methods including UPS Ground, USPS First Class, and/or SurePost. Your order will be delivered in 1-7 business days after it ships out.
We ship 99% of the products we carry for free within the contiguous United States using a mix of economy methods including USPS First Class Mail, SurePost and UPS Ground. Your order will arrive in 1-7 business days. Just spend $20 or more!
Over 90% of shoppers receive their orders within 2 business using UPS Ground. Upgrade from free economy shipping to UPS Ground for only $1.99—or spend $250 and we’ll upgrade you automatically!
Expedited shipping services are available for most products if you are in a hurry. Get guaranteed delivery in 2 business days, 1 business day, or next day by 10:30 am. Costs vary by location.
Same-day shipping is available Monday-Friday for most products—place your order by 10:30 am PST. Pre-ordered and back-ordered items do not qualify, nor do drop-shipped, live, or frozen shipments.
We ship live plants, live foods, and frozen foods within the contiguous United States. Each of these categories is subject to its own $19.99 flat-rate shipping fee to cover the special packaging and/or expedited shipping costs required to ensure safe delivery. Orders with 12+ live plants ship free!
Return any new and unused item within 60 days for a full refund. Having difficulty with a product? Contact us to speak with an aquarium expert. If you need a replacement, fill out this form.
A small segment of the 180+ brands we carry require that customers contact them directly if/when problems arise. You can view the full list of those brands and get their contact info here.
Marine Depot is an authorized reseller for every product we carry. That means when you buy aquarium supplies from us, your products are not only backed by our own 60-day return policy, they also carry full factory warranties, where applicable. Some items have a 1-year warranty, others have limited lifetime warranties. Warranty coverage varies from manufacturer to manufacturer, so please read the product description of the item(s) you are considering thoroughly for details or contact us if you have warranty questions.
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